Aug 042020


We regret to inform you that AirAsiaX flight XJ612 scheduled to depart from Bangkok (DMK) to Osaka (KIX) on Wednesday,September 23, 2020 has been cancelled due to the current global health crisis of COVID-19 pandemic.


  1. Unlimited flight change: Change to any new travel date before 30 November 2020 on the same route any time up to 48 hours before flight departure an unlimited amount of times without any additional cost subject to seat availability.
  2. Credit account: Request for a credit account of the value of your booking which is to be redeemed within 730 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.
  3. Full refund: Obtain a full refund in the amount equivalent to your booking in the form of the original payment.



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